How doctors, nurses and patients rate Bonboneo
Watch videos and read experiences from practices, alongside results from an anonymous survey of 131 patients.
- 100+practices · 5 clinics
- 18written experiences
- 131patient responses
Experience from the practice and the booking journey
Doctors and nurses describe their daily work with Bonboneo. Patients rate booking and reminders.
Doctors share their experience on video
„The development of AI features and the virtual nurse is what led us to switch to Bonboneo. The system automates repetitive tasks and professionalizes communication with patients, saving our staff valuable time. This allows us to focus fully on clinical work rather than secondary administrative tasks.“
Written experiences from doctors
16 experiences
„Since switching to Bonboneo, we have a much clearer overview of our appointments and manage our time far more efficiently. Thanks to automated reminders, patients have stopped forgetting their visits, so we no longer have to worry about gaps in the schedule caused by no-shows.“
„The system is remarkably intuitive and flexible – unlike other solutions, I can customise services and schedules exactly to my needs. I particularly appreciate the data clarity and the prescription request feature, which I actively encourage all my patients to use.“
„Bonboneo has taken a massive load off our reception team and seamlessly connected our entire clinic, from doctors to technicians. Online reminders and digital prescription requests save us precious time and bring a clear sense of order to our daily agenda.“
„Bonboneo has helped me manage my practice more clearly and efficiently. I now have a better overview of appointments and communicating with patients is easier. The benefits are clear on both sides, and most patients appreciate the online booking option.“
„We started using Bonboneo to get a better overview of appointments, which helped reduce waiting times in the waiting room. We mostly use online booking, blocked time slots, prescription requests, and email notifications. Chaos in the practice has turned into order.“
„Thanks to online ordering, I no longer have an overcrowded waiting room; most of the time, there are at most two or three people there at once. The system is flexible and allows me to inform patients in bulk about holidays, for example, which significantly simplifies the organization of our work.“
A nurse shares her experience on video
We are still collecting experience from other nurses
So far, one nurse has shared her experience on video, and we will not write anything here that a nurse did not tell us herself. Do you work with Bonboneo? Write to us and tell us how it works in your practice. We will get back to you within 48 hours.
Share your experienceAnonymous patient survey
83%
rated their overall satisfaction 9 or 10 out of 10
109 of 131 responses
- 93%
- received reminders on time and found them useful121 of 130 responses
- 77%
- gave the booking process the highest ease rating100 of 130 responses
- 76%
- gave the system the highest recommendation rating98 of 129 responses
Simple from selection to confirmation
The share of patients who rated each step only as simple or very simple.
- Choosing a doctor or service
- 93%
- Choosing an appointment
- 89%
- Entering personal details
- 97%
- Confirming the booking
- 95%
118 of 127 responses
115 of 129 responses
122 of 126 responses
121 of 128 responses
In the patients' own words
Short anonymous responses from the same survey, translated from Slovak.
„I am satisfied.“
„I think it covers everything.“
„Everything was great.“
Source: anonymous patient survey, 131 responses collected 12 June – 17 July 2026. Percentages use valid responses to each individual question. Quotes were translated from Slovak and edited only for spelling and punctuation.
See it on your own practice
We will show you Bonboneo on your own services and your own schedule. The demo takes 20 minutes and it is free. We will also help you switch from your old system and move your data.
A free consultation with no commitment.
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