Bonboneo

Real help for your nurses – the virtual nurse from Bonboneo

Nurses in practices and clinics should have stopped answering phones, booking patients and doing routine paperwork long ago. Today, Bonboneo's virtual nurse handles all of that for them.

General practitioner's officeCall in progress · virtual nurse01:24
Hello, I need a new prescription for my blood pressure pills. I've run out.
Of course. Could you tell me your name, your date of birth and which medicine you need?
Ján Kováč, 12 March 1961. Prestarium 5 mg.
Thank you, I've passed your request to the doctor. We'll let you know once the prescription is ready.

Hearing it beats reading about it

Listen to a sample call between a patient and the virtual nurse to get a clear picture of how it works in practice. The recording is in Slovak.

How does it work?

One, two, three. You need no new hardware, no booking system and no know-how. Patients call the same number as always. The only change is who picks up – and they can still ask to speak to a real healthcare professional.

  1. 1

    We forward your practice's number

    The number your patients already use is forwarded to the virtual nurse. From the outside, nothing changes.

  2. 2

    The virtual nurse picks up

    When a patient gets through, the virtual nurse answers, introduces itself openly as a virtual assistant and handles the patient's request.

  3. 3

    Requests are saved in the app

    Every request lands in a panel in the app. You deal with them whenever you have the time.

Request panel

This is the panel with patient requests that Bonboneo's virtual nurse has handled and logged.

  • A notification for every new request.
  • No ringing during examinations.
  • Overview and statistics in one place.
  • Appointments can be handled fully automatically.
Requests3 open
  • JK
    Ján KováčPrescription4 min ago

    Asks for a Prestarium 5 mg prescription. He has run out.

  • LN
    Lucia NagyováAppointment22 min ago

    Wants to move her Thursday appointment to next week.

  • TM
    Tomáš MikulaPaperwork1 h ago

    Asks about a referral to orthopaedics.

  • AR
    Anna RusnákováAppointment2 h ago

    Booked for a blood test on Monday at 7:30. She has been told how to prepare.

    Resolved

What does the virtual nurse take off your hands?

Everything that keeps your nurses from their patients.

  • Appointment requests

    Booking, rescheduling or cancelling an appointment.

  • Prescriptions

    Prescription requests and checking the patient's details.

  • Other paperwork

    Confirmations, referrals and other documents.

  • Practice information

    Opening hours, holidays, cover arrangements.

3 numbers from an ordinary month with the virtual nurse

Average from live operation in 2026, scaled to a month of 21 working days. The busiest practices see more than 40 calls a day.

Calls per month

300calls a month handled by the virtual nurse in an average practice

Prepared requests

190appointment or prescription requests a month prepared without staff involvement

Time saved

15 ha month your nurse no longer spends on the phone

Experience straight from practices

Short videos from people who work with Bonboneo every day.

See all references
MUDr. Peter KleinOrthopaedist, Orthopaedic Clinic MUDr. Peter Klein
MUDr. Margita GerhátováPaediatrician, General practice for children and adolescents
Mgr. Tomáš KopeckýPhysiotherapist, Rehabilitation Medicine Clinic Mgr. Erika Jamborová
MUDr. Soňa KuklováPaediatrician, Children's Clinic MUDr. Soňa Kuklová
Martina MolekováNurse, Urology Clinic MUDr. Roman Molek

Try the virtual nurse free for 14 days

No commitment, right in your practice. After 14 days we look together at how many calls it handled and set up your plan accordingly.

  1. 1

    Trial period

    The virtual nurse answers the phones in your practice. You pay nothing and commit to nothing.

  2. 2

    Setting up your plan

    We prepare an offer based on the number of calls your practice gets.

  3. 3

    Clear costs

    You only pay for handled calls and know in advance what one costs.

Custom solution

For your practice

Price per call

€0.29 – €0.49/ call

After the trial we prepare an offer based on how many calls your practice really gets.

Clear terms

  • Pay per call, not per minute

    A longer call costs the same as a short one.

  • Budget under control

    You never pay more than you set.

  • No hidden fees

    Apart from the price per call, you pay nothing extra.

  • Up and running in 10 minutes

    We forward your practice number remotely, no technician visit needed.

Frequently asked questions

Yes. The virtual nurse introduces itself openly at the start of every call. The patient can ask to speak to a real healthcare professional at any time.

It logs the request in the panel together with the call transcript, and you or your nurse deal with it whenever you have the time. The patient can also ask to speak to a real healthcare professional.

For every call, the request panel shows a summary of what the patient needs and the full transcript of the conversation. You get a notification for every new request.

GDPR is built into our architecture. Data is stored in the EU. For AI features we use an anonymisation layer – personal data is replaced with non-identifying tokens before it is sent to the AI model. We sign GDPR data processing agreements with every client.

No. We forward your practice's number to the virtual nurse, so patients call the same number as before. You need no new hardware and no booking system.

You pay for each handled call, not per minute, so a longer call costs the same as a short one. The price is €0.29 to €0.49 per call depending on the plan we set up after the 14-day trial. We bill both incoming and outgoing calls.

A virtual nurse for your practice too

Happy to let modern technology lend a hand too? Leave us your contact details and we will set up the virtual nurse in your practice on a free trial.

More agile,less fragile.

Get in Touch

Want to try the virtual nurse free for 14 days? Leave us your contact details and we will get back to you within 48 hours to set it up in your practice.

Who are you?

We will get back to you within 48 hours about pricing, the rollout and moving your data over from your current system. You can also write directly to obchod@bonboneo.com.

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Contact

Help with a booking and signing inpodpora@bonboneo.comInterested in Bonboneo and the rolloutobchod@bonboneo.comP. O. Hviezdoslava 2332/64 955 01 Topoľčany

Company

medVision s. r. o.IČO 56185588DIČ 2122233410IČ DPH SK2122233410