Bonboneo

For surgical practices

More time in theatre.Less admin.

A booking system built around the way a surgical practice really runs. A minor procedure, a dressing change and a post-operative follow-up each get their own realistic duration, a whole series of follow-ups is scheduled in one click, and a patient with an acute injury gets a treatment slot the same day.

No lock-in, live within days. We help you move off your old system and bring your data with you.

Martina Moleková

Numbers from the practices already using Bonboneo

  • 3.5 h

    a day returned to the doctor and the nurse, based on feedback from clinics

  • 100+

    clinics and 5 medical centres in Slovakia already use the system

  • −61 %

    patient no-shows, down from 18 % to under 7 %

  • −56 %

    of the nurse's time per booking, from 4.5 minutes to 2

Four things that change the day in a surgical practice

A general-purpose booking system does not know that a lipoma excision takes a different amount of time than a hernia repair follow-up, or that a wound needs a series of dressing changes at exact intervals. Bonboneo does, and every one of those situations has a specific feature behind it.

Minor procedures, dressing changes and follow-ups with their own duration

A lipoma excision, an ingrowing toenail procedure, incision and drainage of an abscess, a dressing change or a post-operative follow-up each have their own duration in the catalogue, including the time to prepare and reset the treatment room. The calendar no longer promises the patient 15 minutes for a procedure that really takes 45.

A calendar that holds all day

A whole series of post-operative follow-ups in one click

After surgery there is a dressing change on day three, suture removal on day ten and a check-up after a month. You schedule the whole series at once, the system invites the patient on the right day and the nurse does not have to keep an eye on any list.

No patient drops out of follow-up

History, medication and a photo before the visit

When booking, the patient fills in a questionnaire about medication, anticoagulants and allergies, and attaches a photo of the wound, the hernia or the lump. They arrive with their record already prepared and you know in advance whether this is acute care or a planned procedure.

Better triage, shorter examination

Day surgery and self-pay procedures paid up front

Your own prices and durations for the removal of skin lesions, aesthetic procedures or pre-operative consultations, with card payment or a deposit taken at booking. Long self-pay blocks no longer fall through at the last minute.

Fewer expensive blocks left empty

More benefits for a surgical practice

Slots kept free for acute injuries

Blocked slots hold space for lacerations, abscesses and injuries, so an acute patient is not lost among the planned follow-ups.

Pre-procedure instructions in the reminder

Before the procedure the patient receives instructions – fasting, which medication to stop, someone to take them home – so procedures are not postponed because a patient came unprepared.

The referring doctor sees the free appointments

A GP, an emergency department or a dermatologist does not have to call. Your practice profile shows the free capacity and they send the patient straight to the right type of procedure.

Fewer calls during a procedure

Bonbot, the virtual nurse, answers the phone and guides the patient into the booking system while you carry on in the treatment room.

More than 3.5 hours a day back in the practice

A model day with 35 patients, from our own time study. That is what the admin Bonboneo takes over costs you: phone calls, chasing people, retyping and paperwork.

More than 3.5 hours a day back in the practice
TaskBeforeWith BonboneoSaved
Booking and rebooking by phone75 min20 min55 min
Reminding and confirming appointments35 minautomatic35 min
Calling patients in for follow-ups30 minautomatic30 min
Handing over reports and prescriptions40 min12 min28 min
Taking patient details on arrival25 min5 min20 min
Typing up notes and paperwork60 min15 min45 min
Saved per day3 h 33 min

The whole practice in one system

This is not just a calendar. Bookings, patient files, communication, payments and data security all run in one place.

Bonbot, the Virtual Nurse

  • Answers the phone while you are with a patient
  • Books the caller straight into the calendar
  • Bonbot AI assistant right in your browser
  • Searches your data and exports tables

Calendar and Hours

  • Online Calendar
  • Waiting List
  • Reservation Approvals
  • Blocked Time
  • Flexible Hours
  • Vacation Management

Patient & Service Management

  • Patient Files
  • Family Accounts
  • Pricing & Catalog
  • Service Categories
  • Dynamic Forms
  • Service Dependencies

Administration & Documents

  • Prescription Requests
  • State Database
  • Communication Log
  • Anamnestic Questionnaires
  • Secure e-Results
  • Informed Consent

Communication & Waiting Room

  • Smart Queue
  • Kiosk Check-in
  • Reminders
  • Arrival Confirmation
  • Web Profile
  • Custom Templates

Data, Statistics & Security

  • Fast Dashboard
  • Basic Overviews
  • Data Export & Reports
  • Team Management
  • Two-Factor Auth
  • Audit Log

Payments & Artificial Intelligence

  • Online Payments
  • Gift Vouchers
  • SMS Packages & Promos
  • AI Voice Dictation
  • AI Document Scan
  • AI Patient Assistant

What we get asked most

  • Yes. Bonboneo is an online booking system configured around your own procedures. Each one carries its real duration, so the calendar never promises a patient fifteen minutes for something that takes half an hour.

Let's look at it on your own schedule

Book a 20-minute online demo. We will walk you through the whole system on your own procedures and your own schedule, step by step.

A free 20-minute walkthrough, no commitment.