Bonboneo

For ENT practices

More time for the examination.Less admin.

A routine examination, an endoscopy and a minor procedure such as ear syringing or a puncture each get their own duration. Before the visit the patient fills in a symptom questionnaire and can attach a photo.

No lock-in, live within days. We help you move off your old system and bring your data with you.

Martina Moleková

Numbers from the practices already using Bonboneo

  • 3.5 h

    a day returned to the doctor and the nurse, based on feedback from clinics

  • 100+

    clinics and 5 medical centres in Slovakia already use the system

  • −61 %

    patient no-shows, down from 18 % to under 7 %

  • −56 %

    of the nurse's time per booking, from 4.5 minutes to 2

Four things that change the day in an ENT practice

A general-purpose booking system does not account for ENT. Bonboneo does, and a specific feature handles each of these situations.

Examinations and procedures with their own duration

An endoscopy, ear syringing and a post-tonsillectomy check each carry their own real time in the catalogue.

A calendar that holds all day

A series of post-operative checks in one click

After nasal or tonsil surgery the whole series of checks is scheduled at once.

Nobody drops out of follow-up

A questionnaire before the visit

Symptoms, how long they have lasted and current medication are filled in beforehand, so acute cases are triaged more accurately.

Sharper triage, shorter visits

Self-pay procedures paid up front

Snoring treatment, for example, has its own price list, paid by card or a deposit.

Fewer expensive slots left empty

More benefits for an ENT practice

AI scanning of paper reports

Older audiograms or reports from other clinics are photographed straight into the patient's record.

SMS and email reminders 24 and 48 hours ahead

The patient gets a timely reminder for the check-up along with any pre-procedure instructions.

Patient files with procedure history

Track recurring infections or long-running complaints over time in one place.

Fast dashboard for the day and the waiting room

Short and long procedures in one view of the day, with an instant picture of how busy the practice is.

What doctors who use the system say

  • Thanks to online ordering, I no longer have an overcrowded waiting room; most of the time, there are at most two or three people there at once. The system is flexible and allows me to inform patients in bulk about holidays, for example, which significantly simplifies the organization of our work.

    MUDr. Vladimír Šípoš

    ENT Clinic, Topoľčany

  • The main motivation for choosing Bonboneo was our effort to meet our patients' needs and improve the accessibility of our services. The online calendar and prescription request feature have freed us from endless phone calls, which we see as a major step toward higher efficiency. We are very pleased with how quickly and smoothly the system operates.

    MUDr. Eva Kocibanová

    ENT Clinic, Poprad

Practices already using Bonboneo

Practices in this field that use Bonboneo every day. Their booking page is public – open it and see what the system looks like from the patient's side.

The links go to these practices' real booking pages on the Bonboneo platform.

More than 3.5 hours a day back in the practice

A model day with 35 patients, from our own time study. That is what the admin Bonboneo takes over costs you: phone calls, chasing people, retyping and paperwork.

More than 3.5 hours a day back in the practice
TaskBeforeWith BonboneoSaved
Booking and rebooking by phone75 min20 min55 min
Reminding and confirming appointments35 minautomatic35 min
Calling patients in for follow-ups30 minautomatic30 min
Handing over reports and prescriptions40 min12 min28 min
Taking patient details on arrival25 min5 min20 min
Typing up notes and paperwork60 min15 min45 min
Saved per day3 h 33 min

The whole practice in one system

This is not just a calendar. Bookings, patient files, communication, payments and data security all run in one place.

Bonbot, the Virtual Nurse

  • Answers the phone while you are with a patient
  • Books the caller straight into the calendar
  • Bonbot AI assistant right in your browser
  • Searches your data and exports tables

Calendar and Hours

  • Online Calendar
  • Waiting List
  • Reservation Approvals
  • Blocked Time
  • Flexible Hours
  • Vacation Management

Patient & Service Management

  • Patient Files
  • Family Accounts
  • Pricing & Catalog
  • Service Categories
  • Dynamic Forms
  • Service Dependencies

Administration & Documents

  • Prescription Requests
  • State Database
  • Communication Log
  • Anamnestic Questionnaires
  • Secure e-Results
  • Informed Consent

Communication & Waiting Room

  • Smart Queue
  • Kiosk Check-in
  • Reminders
  • Arrival Confirmation
  • Web Profile
  • Custom Templates

Data, Statistics & Security

  • Fast Dashboard
  • Basic Overviews
  • Data Export & Reports
  • Team Management
  • Two-Factor Auth
  • Audit Log

Payments & Artificial Intelligence

  • Online Payments
  • Gift Vouchers
  • SMS Packages & Promos
  • AI Voice Dictation
  • AI Document Scan
  • AI Patient Assistant

What we get asked most

  • Yes. Bonboneo is an online booking system configured around your own procedures. Each one carries its real duration, so the calendar never promises a patient fifteen minutes for something that takes half an hour.

Let's look at it on your own schedule

Book a 20-minute online demo. We will walk you through the whole system on your own procedures and your own schedule, step by step.

A free 20-minute walkthrough, no commitment.